Terms of Use

Last Updated: March 7, 2025

Please read these terms of use carefully before using the ProDentim website and purchasing our products.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms of Use.

2. Description of Service

ProDentim provides users with access to information about our oral health products, the ability to purchase these products, and related content through its website (the "Service"). You understand and agree that the Service may include advertisements and that these advertisements are necessary for ProDentim to provide the Service. You also understand and agree that the Service may include certain communications from ProDentim, such as service announcements, administrative messages, and newsletters, and that these communications are considered part of the Service.

Unless explicitly stated otherwise, any new features that augment or enhance the current Service shall be subject to these Terms of Use. You understand and agree that the Service is provided "AS-IS" and that ProDentim assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.

3. Your Registration Obligations

In consideration of your use of the Service, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or ProDentim has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, ProDentim has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).

4. ProDentim Privacy Policy

Registration Data and certain other information about you are subject to our Privacy Policy. For more information, see our full Privacy Policy at Privacy Policy.

5. User Account, Password, and Security

If you register for an account on the Service, you will receive a password and account designation upon completing the Service's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify ProDentim of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. ProDentim cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

6. Product Information and Purchases

ProDentim strives to provide accurate product and pricing information, but errors may occur. ProDentim reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you discover an error in the price of a product you have ordered, please contact our customer service team immediately.

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

7. Money-Back Guarantee

ProDentim offers a 60-day money-back guarantee on all purchases. If you are not completely satisfied with your purchase for any reason, you may return the product within 60 days of the purchase date for a full refund of the purchase price (excluding shipping and handling fees).

To initiate a return, please contact our customer service team at support@prodentim.com with your order number and reason for return. We will provide you with a return shipping address and further instructions. Once we receive your returned product, we will process your refund within 5-7 business days.

Please note that this guarantee is limited to one return per customer. Repeated purchases and returns of the same product may be flagged as potential abuse of our return policy and may result in the denial of future refund requests.

8. Modifications to Service

ProDentim reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that ProDentim shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

9. Termination

You agree that ProDentim, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Service, and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if ProDentim believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use. ProDentim may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these Terms of Use may be effected without prior notice, and acknowledge and agree that ProDentim may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that ProDentim shall not be liable to you or any third-party for any termination of your access to the Service.

10. Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PRODENTIM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

PRODENTIM MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PRODENTIM OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.

11. Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT PRODENTIM SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF PRODENTIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.

12. Governing Law and Venue

These Terms of Use shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms of Use shall be filed only in the state or federal courts located in Delaware and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

13. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Email: legal@prodentim.com
Postal address: 123 Dental Street, Suite 456, Oral Health City, OH 12345, USA